Cookie Test Page

If you are here and have "tried everything" on the FAQ, then copy the following information and post it in the AussieBoard PedigreeDB Support Forum or in an email to me. Please only change the information in blue, the rest is automatically generated when this page loads.


     Your AussieBoard username: _put username here_
     What is wrong (if the system told you): _put description here_
         _Describe the behavior you are seeing_

The above information will indicate whether you have cookies enabled or disabled in your browser.
If they are disabled then you will not be able to login. This problem can be fixed
by following the instructions in the section below.

The above test only checks your browser. If you still have a problem then check the following:

Fixing the computers date time setting

To verify that your Date/Time setting is set to the correct date: 


Enabling Cookies in your Browser

You can enable cookies as per the following instructions for whichever browser you have.
If the above test indicates that cookies are enabled and you are still unable to login
then you should email supthen you should email support with the IP address listed on the login failure screen.

Instructions for Internet Explorer 7, 8

  1. Select Internet Options from the Tools menu. The Internet Options dialog opens.vacy tab and click on it. 
  2. You should either see a slider or the word custom (if you see the word custom, follow the instructions for advanced users instead). 
  3. By default, this shoulBy default, this should be set to medium, if it is all the way at the top, move it down until the word medium is displayed, as this is the highest level which will allow the cookie Click OK, close all your open IE8 windows, and restart IE. 
Instructions for advanced Usersollowed steps 4-5 above, do so now. Click the Advanced... button.
  1. Check Override automatic cookie handling and select Accept under both "First party Cookies" and "Third party Cookies." Also, Check "Always allow session cookies."
  2. Click OK out of internet options - close all your open IE6 windows, and restart IEClick OK out of internet options - close all your open IE8 windows, and restart IE.

Instructions for enabling cookies in Google Chrome

  1. Click on the Spanner icon on the toolbar located at the top right
  2. The "Google chrome options" dialog appears - click on "Under the Hood"
  3. Make sure that "Allow local data" is selected

Instructions for enabling cookies in FireFox 3

  1. Click the Tools menu
  2. Select Options
  3. Click on the Privacy tab
  4. Check "Accept cookies from sites"